June 22 is National 暖通空调 Tech Day, which recognizes the service professionals who keep our homes and workplaces comfortable,我们的 refrigerators cool and our ice frozen. 暖通空调(制冷)的作用, 通风, Air Conditioning and 制冷) technician is an important one, and if you’re considering entering this profession, you may have wondered what employers look for when they’re hiring someone new.
We spoke to Scott Merritt, owner of 火 & Ice Heating and Air Conditioning in Columbus, 俄亥俄州, to find out what he looks for when hiring a new 暖通空调 tech. These three traits top his list.
- 计算机技能
暖通空调 systems are becoming increasingly complex with components that make them efficient and automated. Employers will want to hire a technician who is comfortable working with computers and software. 事实上, the 暖通空调 program at Fortis includes training in computerized diagnostics to install and repair today’s high-tech systems.
Since systems are becoming more complex, Merritt looks for techs who want to be life-long learners.
“上学是第一步，”他说. “We install mechanical technology, and it changes. We look for people who want to continue to learn.”
- 客户服务技能
Part of being a successful 暖通空调 technician is an ability to provide good customer service. This requires good communication skills so that you can explain complicated systems and procedures to customers who probably aren’t familiar with the equipment. Merritt looks for someone who is personable, professional, and honest.
“We are a residential 暖通空调 contractor, 所以我们要进入家庭, talking to customers of all ages and personalities,他说. “We are doctors of equipment, charging a professional rate. You must look and act professional. Our techs need to demonstrate confidence. They need to knock on the customer’s door and take a step back so they’re not intimidating. They need to be polite and listen to learn, not listen to speak.”
- 良好的态度
Merritt says he looks for 暖通空调 techs who are happy to show up to work. He visits the Fortis campus throughout the school year to speak, but he’s also observing while he’s there.
“I like to see if students are paying attention in class, 坐在前面, and asking questions instead of the person who sits in the back of the room on their Phone,他解释道. “暖通空调 is a serious profession You’re working on mechanical devices that can explode if they’re not installed or repaired correctly.”
在他雇人之前, Merritt may call the instructor to get feedback on the candidate’s experience in school.
“I’m looking for excitement,他说. “If you weren’t excited to be in school, you won’t be excited when you’re coming to work. I can teach skills—I can’t teach attitude.”
Do these traits sound like you? If you think you’d enjoy becoming an 暖通空调 tech, Fortis can help you obtain the education you need. Visit our website for more information and to find an 暖通空调培训计划 你附近. Or, call (855) 436-7847 to speak with a representative today.